Flexible Cancellation Policy
If a participant wishes to cancel an already paid class or experience it is indispensable to do so in writing.
Aura puts at your disposal the email account: for any related notification.
Customers that cancel with at least 24 hours in advance will be entitled to change the date of their class, convert their booking into a gift card with no expiration date or receive a full refund. Cancellations made within 24 hours of the planned started time are entitled to change the date of their class or convert their booking into a gift card with no expiration date.
In the event of non-attendance by the participant (s) without a cancellation notice, no refunds or class reschedules are applied.