Cancellations

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• If a participant wishes to cancel an already paid class or experience it is indispensable to do so in writing.

• Aura puts at your disposal the email account: Info@aurawclub.com for any related notification.

• Customers that cancel with at least 24 hours in advance will be entitled to change the date of their class, convert their booking into a gift card with no expiration date or receive a full refund. Cancellations made within 24 hours of the planned started time are entitled to change the date of their class or convert their booking into a gift card with no expiration date.

• In the event of non-attendance by the participant (s) without a cancellation notice, no refunds or class reschedules are applied.

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